COVID-19 Update: Please note that we are all working remotely and our hours remain unchanged at 8.30a- 5p CT. As always, taking care of our clients remains our top priority. Our phone number is 312-645-1200 and email remains the fastest way to reach us although all calls will be returned by the end of day should you leave a message because no one is available to answer. For more information and resources, see our Latest Insights.

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Lisandra Figueroa

Account Executive, Claims Coordinator

About Lisandra Figueroa

Lisa Figueroa joined Chartwell Insurance Services in 2006. Prior to that, Lisandra worked in the medical field as an executive personal assistant to a well-renowned hand surgeon. When the surgeon retired, Lisandra made a decision to explore new options and joined the insurance industry. Lisandra understands that in placing insurance coverage, there is no “one size fits all” and that it must be customized to suit the individuals needs and lifestyle. Just as she takes particular care in picking out the perfect outfit and accessories, she takes the same approach in working with Chartwell clients, many of whom she knows on a first name basis. She works tirelessly to reduce stress from the insurance experience, from solving billing inquiries to filing a claim, making policy changes and anything in between. “If concierge service is what you are looking for, you need not look any further because this is exactly what I provide.