COVID-19 Update: Please note that we are all working remotely and our hours remain unchanged at 8.30a- 5p CT. As always, taking care of our clients remains our top priority. Our phone number is 312-645-1200 and email remains the fastest way to reach us although all calls will be returned by the end of day should you leave a message because no one is available to answer. For more information and resources, see our Latest Insights.

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Compensation Disclosure

Chartwell Insurance Services is committed to providing the highest level of customer service. This includes disclosure of our compensation arrangements from insurance companies.

As an independent insurance agency, Chartwell receives compensation from insurance companies in two ways. First, and most typical, are commissions paid to Chartwell by insurance companies on new and renewal policies. The commissions are usually a fixed percentage of policyholder premiums. The amount of the commission varies with the type of policy sold. A second form of compensation is a contingent commission paid to Chartwell by an insurance company. Being “contingent,” these commissions are not an automatic source of compensation as payment is made only if certain conditions are met. These conditions may include the profitability, premium volume, premium growth or account retention relating to the business Chartwell places with an insurance company, usually determined over a twelve-month period.

If you have any questions regarding Chartwell’s compensation arrangements, please contact us.