COVID-19 Update: Please note that we are all working remotely and our hours remain unchanged at 8.30a- 5p CT. As always, taking care of our clients remains our top priority. Our phone number is 312-645-1200 and email remains the fastest way to reach us although all calls will be returned by the end of day should you leave a message because no one is available to answer. For more information and resources, see our Latest Insights.

Call Us 312.645.1200


“All of my dealings with Chris, in both my capacity as president of my homeowners association and in my personal capacity, have been great. He has been excessively patient with my questions, which I know are likely far beyond what most people ask. He is extremely knowledgeable in both the insurance products offered through Chartwell as well as the insurance industry as a whole. His candor and attention to detail are much appreciated. In short, for what it is worth, Chris has been an invaluable resource and I would not hesitate to refer any of my clients, family or friends to Chartwell as I'm sure they'd be well taken care of. ”


“I very much value the services that Chartwell has been providing me, and even more so, the exceptional client service.”


“This email is one of the many reasons I’m a happy Chartwell customer. You’re always thinking of your customers and sharing important information. Thank you!”


“Watch one of our clients talk about her claim experience after a major water leak.”


“Thank you for all your prompt service. We should put you in charge of the world. :) ”


“Thank you — Chartwell is unique in the insurance space…in the very best of ways!”


“You've turned what used to be an annually stressful period (renewing or researching insurance) into an occasion. Thank you for your easy, painless service ”


“I really enjoy doing business with your firm. I feel like I have a team of insurance professionals who are watching out for me. ”


“Thanks for always having my back, front and any other angle I seem to manage to get into trouble. You are the best.”


“You do a great job and make things easy for me. ”


“Both you and Chubb have shown more interest in me as a customer than my prior insurer had in many years.”


“You are honestly in a league of your own. Thank you for all of your great advice and help over the years.”


“Thanks to your office for their calm in the midst of my storm today. Much appreciated. It's a good feeling to know you all are in my corner in a crisis as well as under more ordinary circumstances. I had the opportunity to test the system today, and it worked seamlessly. Very grateful for that.”


“Thanks so much for coming to our home last summer and getting us setup with disaster recovery when our home flooded. It was great to have someone so responsive and resourceful working to get us back up on our feet. You really made the place look great and, frankly, probably left the place looking better than it did before.”


“I wanted to extend my most sincere appreciation for your service in handling our claim. Chartwell made everything easy. Working with the insurance carrier, maximizing the benefits of my policy, providing directive for restoration, all occurred seamlessly because of your expertise. Submitting a claim is nothing I look forward to again, but I am reassured to know I have a partner who is capable and committed to my interests.”


“I can't thank you enough for your diligence and persistence despite my constant oversight. That really shows who you all are - honest, professional, and helpful. I appreciate that; I've had so many poor interactions with agents who claim to work on my behalf in the past it is quite refreshing to actually see true pros in action. ”